Shipping & Delivery

1. Delivery area

Arcteryx Indonesia offers delivery services throughout Indonesia, including major cities and remote areas. We are committed to delivering

your order safely and on time.

2. Delivery Time

Delivery within the city: Usually within 1 to 3 business days.

Remote areas: usually takes 3 to 5 working days, exact time may vary depending on location and weather conditions.

3. Shipping Cost

We provide free shipping service.

4. Order Processing

All orders will be processed within one business day after payment is confirmed.

During holidays and promotional periods, order processing time may be delayed.

5. Shipping Methods

We work with reliable couriers to ensure your order arrives safely. You will receive an email with tracking information after

placing your order so you can track the status of your package in real time.

6. Order Tracking

Once your order is shipped, you will receive an email containing a tracking link. This link allows you to check the shipping progress of your order at any time.

7. Unsuccessful delivery

If there is a problem with the delivery process, such as a missing or incorrect recipient address, the courier company will attempt to resend the package. If multiple

unsuccessful deliveries, your order may be refunded. Please make sure you provide correct address information to avoid delays.

8. Customer Support

If you have any questions or need assistance with shipping and delivery, please feel free to contact our customer service team:

Contact Us：

Email: arcteryxid@outlook.com

Telephone:62 21 2168-7888

Thank you for choosing Arcteryx and we look forward to providing you with a great service and experience!